How information is used when you visit or contact PepVision Labs.
For privacy enquiries, email support@pepvisionlabs.co.uk. Full trading contact details will be added before online orders are accepted.
If you contact us, we receive your email address and the information included in your message. We use it to respond to your enquiry and keep an appropriate record of the conversation. Please do not send medical or other sensitive personal information.
The website uses WordPress and WooCommerce on Hostinger hosting. Technical information such as IP addresses and request logs may be processed to serve pages, maintain security and investigate faults. Essential cookies support account and cart functions. Your browser stores your age-confirmation choice locally.
Enquiry information is used to take steps at your request before a contract or to respond under our legitimate interest in handling business enquiries. Essential security and technical processing supports our legitimate interest in running a secure website. Records required by law are retained to meet those legal obligations.
Hosting and email providers process information as needed to deliver their services. Information should be kept only for as long as needed for its purpose and any applicable legal obligations. The full order-processing, retention and international-transfer details will be finalised before online ordering opens.
Depending on the circumstances, you may ask to access, correct or erase your personal information, restrict its use or object to processing. You can also raise a concern with the Information Commissioner’s Office.
